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Complaints Procedure

The arrangements made by the governing body for dealing with complaints from parents/carers of pupils in relation to Westbury School:

The governing body encourages parents to resolve issues with the school and SLT in the first instance. If this is not possible or the parents/carers are still unsatisfied the chair of governors, David Burnett, can be approached through the school. He will then arrange to hear the complaint and to resolve the issue.

 

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